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Razed Login Privacy Policy

This Privacy Policy explains how Razed login handles personal information collected from registered account holders and visitors accessing our services from Australia. By creating an account or using our website, you confirm that you have read and understood the practices described below. We follow the principles set out in the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), as amended through 2026.

1. Information We Collect

Razed login gathers data necessary for account verification, regulatory compliance, and service delivery. The categories of information collected include:

  • Identification data: full legal name, date of birth, residential address, and government-issued ID details required under Know Your Customer (KYC) obligations.
  • Contact data: email address, mobile number, and preferred language settings.
  • Financial data: payment method details, transaction history, deposit and withdrawal records, and source-of-funds documentation when requested.
  • Account activity: login timestamps, gameplay history, session duration, wagering patterns, and bonus participation.
  • Technical data: IP address, device identifiers, browser type, operating system, and cookie identifiers.

Some information is provided directly by you during registration or verification. Other data is collected automatically through your interaction with our site.

2. Purposes of Processing

We process personal data only when there is a lawful basis to do so. Specific purposes include:

  1. Creating and maintaining your player account.
  2. Verifying identity, age, and location to confirm eligibility under Australian gambling regulations.
  3. Processing deposits, withdrawals, and refunds.
  4. Detecting and preventing fraud, money laundering, collusion, and account abuse.
  5. Monitoring responsible gambling indicators and applying protective measures where required.
  6. Responding to support requests and resolving disputes.
  7. Meeting tax, audit, and regulatory reporting obligations.

We do not use personal information for purposes incompatible with those listed above without first obtaining your consent.

3. Legal Basis and Consent

Razed login relies on contractual necessity to provide the services you request, legal obligation for compliance-related processing, and legitimate interest for security and fraud prevention activities. Where consent is required - such as for direct marketing communications - you may withdraw it at any time through your account settings or by contacting our support team.

4. Data Sharing and Disclosure

We do not sell personal information. Limited disclosure occurs in the following circumstances:

  • Service providers: payment processors, KYC verification partners, hosting providers, and analytics suppliers acting under written agreements.
  • Regulatory bodies: licensing authorities, financial intelligence units, and tax agencies when disclosure is mandated by law.
  • Law enforcement: in response to valid court orders, subpoenas, or formal investigations.
  • Corporate transactions: during mergers, acquisitions, or restructuring, subject to equivalent confidentiality safeguards.

All third parties handling Razed login data must apply protections consistent with this policy.

5. International Data Transfers

Some processing partners operate outside Australia. When personal data is transferred internationally, we ensure that receiving parties maintain protections substantially similar to those required under the APPs through contractual clauses and ongoing due diligence.

6. Data Retention

We retain personal information for the duration of your active account and for a minimum of seven years following account closure, in line with anti-money laundering and taxation requirements. Records connected to ongoing investigations or disputes may be held longer until resolution.

7. Security Measures

Razed login applies technical and organisational safeguards including encrypted data transmission, access controls based on the principle of least privilege, segregated production environments, and regular vulnerability assessments. Despite these measures, no system can guarantee absolute security, and account holders share responsibility for keeping login credentials confidential.

8. Your Rights

As an account holder, you may:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or outdated information.
  • Request deletion of data where retention is not legally required.
  • Object to specific processing activities, including marketing.
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Verified requests are addressed within 30 days of receipt.

9. Cookies and Tracking

Razed login uses cookies and similar technologies to maintain session integrity, remember preferences, and analyse aggregated usage. You can manage cookie settings through your browser, although disabling essential cookies may limit account functionality.

10. Changes to This Policy

This Privacy Policy is reviewed periodically and may be updated to reflect legal, technical, or operational changes. Material revisions will be communicated through email or in-account notifications before taking effect. The most recent revision date is displayed at the top of this document upon publication.

11. Contact

Questions regarding the handling of your personal information may be directed to our Data Protection team through the support channels available within your Razed login account.