Responsible Gaming Policy

At Razed login, we treat gambling as a form of paid entertainment, not a source of income or a solution to financial concerns. This policy explains the safeguards, tools and procedures we apply to protect our Australian players and to support those who may experience difficulties with their gambling behaviour.

1. Purpose and Scope

This document applies to every registered account holder on Razed login and forms part of the binding terms accepted at registration. Its purpose is to:

• Define the principles of safer play we follow.
• Describe the account controls available to players.
• Outline how we identify and respond to signs of harmful gambling.
• Provide pathways to independent assistance within Australia.

The policy applies to all products offered under the Razed login brand, including casino games, live dealer titles and any promotional activity.

2. Player Eligibility and Age Verification

Access to Razed login is restricted to individuals aged 18 years or older, in accordance with Australian gambling legislation. We verify identity, age and residency before any withdrawal is processed and at any other point we deem necessary.

Accounts found to belong to minors are closed immediately. All deposits made on such accounts are refunded, while any winnings are forfeited. Account holders are responsible for ensuring that no minor gains access to their login credentials or payment methods.

3. Principles of Safer Play

We ask every player to keep the following principles in mind:

• Gamble only with funds that you can afford to lose.
• Set a budget and a time limit before each session.
• Treat losses as the cost of entertainment, not as debt to be recovered.
• Never gamble while affected by alcohol, medication or emotional distress.
• Balance gambling with other leisure activities and personal commitments.

Chasing losses, borrowing money to play or hiding gambling activity from family members are recognised warning signs that should not be ignored.

4. Self-Assessment

Players who are unsure whether their gambling remains under control may consider the following questions:

1. Have you spent more time or money on gambling than you intended?
2. Have you lied to anyone about the extent of your gambling?
3. Have you gambled to escape stress, boredom or low mood?
4. Have your financial obligations been affected by gambling losses?
5. Have you tried to stop gambling without success?

Answering "yes" to one or more of these questions indicates that a review of your playing habits is appropriate. The control tools described below are designed exactly for this purpose.

5. Account Control Tools

Razed login provides the following controls within the account settings area:

• Deposit limits. Daily, weekly or monthly caps on the total amount you may deposit. Reductions take effect immediately; increases are subject to a cooling-off period of 24 hours.
• Loss limits. Maximum net loss permitted over a defined period.
• Session reminders. Pop-up notifications displaying the time elapsed and the net result of the current session.
• Time-out. Temporary account suspension ranging from 24 hours to 30 days. During this period, login and deposits are blocked.
• Self-exclusion. Long-term closure of the account for periods of 6 months, 12 months, 5 years or permanently. Self-exclusion cannot be reversed before the chosen period expires.

Requests for self-exclusion can also be submitted through customer support and will be actioned within 24 hours.

6. Identification of At-Risk Behaviour

Our compliance team monitors account activity for patterns associated with problem gambling, including rapid deposit escalation, prolonged sessions, repeated cancellation of withdrawal requests and frequent use of multiple payment methods.

Where such patterns are detected, Razed login may:

• Contact the player to discuss observed behaviour.
• Recommend or apply deposit limits.
• Restrict promotional communications.
• Suspend the account pending further review.

These measures are protective in nature and are not subject to commercial considerations.

7. Marketing Preferences

Players may opt out of promotional communications at any time through the account settings or by replying to any marketing message. Players who have entered self-exclusion or a time-out are automatically removed from all marketing lists for the duration of the restriction.

8. Support Services in Australia

If gambling is causing harm to you or someone you know, independent help is available through the following Australian services:

• Gambling Help Online — free 24/7 counselling via web chat and email.
• Gambler's Help — state-based face-to-face and telephone counselling.
• Lifeline — 24/7 crisis support.
• Relationships Australia — support for families affected by gambling harm.

Discussing the situation with a trained counsellor remains one of the most effective steps toward regaining control.

9. Policy Review

This policy is reviewed annually and whenever regulatory requirements change. The version in force is the one published on Razed login at the time of access. Continued use of the account constitutes acceptance of the current policy.